Stream - FAQ
Artcast TV App
The Artcast TV App is a standalone app with full functionality to stream artwork, navigate genres and customize settings.
How can I get started with Artcast?
Artcast is available on most Smart TVs and Streaming Platforms. To download the Artcast app and begin streaming art, open the App Store on your TV or Streaming Platform, then search “Artcast.” Download the Artcast app and follow the on screen prompts to begin streaming. Our "Get Started with Artcast" page also offers step-by-step instructions.
Our Get Started with Artcast page also offers step-by-step instructions.
Where can I use Artcast?
Artcast can be used anywhere you have a TV and an internet connection — home, work, restaurants, hotels, health care facilities and beyond!
How much does Artcast cost?
Artcast's ad-supported tier is free of charge.
Enjoy Artcast without ads by subscribing for only $4.99/month.
Subscribers enjoy instant access to more than 100,000 works of art across over 1,000+ “artcasts” – galleries of artwork based on a certain theme or artist. The app is updated weekly with new content and optimized beautifully for your 4K or HD TV.
Is a license required to display artcast in a business?
No, a commercial license is not required to display the Artcast app in a business.
How can I customize artwork display?
Artcast offers a number of settings for you to custom-tailor your Artcast experience. Visit the Settings Menu in the Artcast app to customize artwork display duration, select musical tracks, display artwork Titles/Captions and more.
Can I create a private artcast/playlist of my own images to display on my TV?
Yes. Use the mobile app and select the “private” toggle in the Create settings.
Can I display Artcast on multiple devices with one subscription?
You can use a single subscription for multiple devices so long as they are logged in with the subscriber’s account and the TVs/devices are all from the same platform (i.e. all Samsung TVs or all Apple TVs). Most devices will automatically sync apps; however, for Samsung or LG you’ll need to “add device” using the Artcast subscription menu for Samsung/LG devices. To do this, simply log into your Artcast account through our Subscriptions page using the email address you registered with, select “+ Add New” under the Linked Devices section found at the bottom, and input the device name plus the Samsung-generated PIN shown on the additional TV you are adding.
The use of a single subscription across different platforms (i.e. using a Google Play subscription on Amazon or Roku) is currently unavailable, but we are working on adding this feature.
How do I cancel my subscription to Artcast?
If you are subscribed through Apple, Roku, Google, or Amazon and would like to cancel your subscription, you may do this through their account management dashboards. We do not have the ability to manage your subscriptions on Apple, Roku, Google, or Amazon platforms, but we are happy to provide some additional information and links to useful resources on how to do so for each one below:
To manage subscriptions on Apple TV, go to Settings > Accounts > Manage Subscriptions.
To manage subscriptions on Roku, login to your Roku account > Subscriptions.
To manage subscriptions on Amazon, login to your Amazon account > Membership and Subscriptions.
To manage subscriptions on Google, login to your Google Play account > Subscriptions.
To manage subscriptions on Samsung or LG, navigate to the Settings area of the Artcast app using your remote and select Artcast Subscription (found at the bottom) then Cancel Subscription. You can also access your Account Dashboard by entering your email on the Artcast Subscriptions page, then clicking the email.
Artcast iPhone App
The optional and free-to-use Artcast iPhone App syncs to the Artcast TV app and offers expanded features, as well as handheld convenience to navigate
Artcast's 100,000+ artworks.
Available now to sync with Apple TV.
How do I download the iPhone app?
To download the Artcast iPhone app, please search "Artcast" in the Apple App Store on your iPhone. Alternatively, you can click here to be taken to the App Store listing for Artcast.
Our Get Started with Artcast page also offers step-by-step instructions.
How do I sync the Artcast iPhone app to the Artcast TV app?
In the Settings menu of the Artcast TV App, go to "iPhone App" and enter the Username and Password you created for the iPhone app. Custom Artcasts and Favorites you've created on the iPhone app will sync to the TV app for large format display.
Our Get Started with Artcast page also offers step-by-step instructions.
Which TV and streaming device platforms currently sync with the Artcast iPhone app?
Currently, the Artcast iPhone App syncs with the companion Artcast TV App on Apple TV, Amazon and Roku. We'll be adding more in coming weeks as we roll out the mobile app across the entire Artcast ecosystem!
I’d like to exhibit my artwork on Artcast.
We love meeting artists and are always looking to share new art with our subscribers and partners! Please visit the For Artists page on our website and the Artists FAQ to learn more. Once you are ready, download the Artcast mobile app to upload artwork and begin exhibiting.
Can I create a private artcast/playlist of my own images to display on my TV?
Yes. Use the mobile app and select the “private” toggle in the Create settings.
Will you be releasing an Android version of the mobile app?
Absolutely! The Android version will be released soon.
